EOC Western Australia Metropolitan Ambulance Service (ID 79815)
The Western Australia Metropolitan Ambulance Service covers the Perth Metropolitan Area as well as the City of Mandurah. It is home to a population of well over 2 million people and covers a land area of roughly 3400 square kilometres. St John Ambulance is the sole state contracted ambulance service provider in Western Australia.
Play ID 79815
Operational Area
~3400 km2
>2.2 million people
>900 POI’s
>265.000 responses per year (emergency & non-emergency)
Health Services
General Health Services
14 Hospitals
10 Emergency Departments
1 Specialized Children’s Hospital
Mental Health Services
3 Specialized Mental Health Institutions
8 Hospitals with Specialized Mental Health Wards
Emergency Medical Service Providers
St John Ambulance Western Australia
- 30 Depots
- 84 Emergency Ambulances (RTW/NAW)
- 45 Patient Transfer Ambulances (KTW)
- 2 Complex Patient Transport Ambulances (NAW)
- 8 Clinical Support Paramedics (NEF)
- 4 Area Managers (NEF)
- 2 Mass Casualty Incident Response Vehicles (NEF)
- 1 Special Operations Response Vehicle (NEF)
Newborn Emergency Transport Service Western Australia (NETS WA)
- 1 Depot
- 2 Mobile Intensive Care Ambulances for Babies (NAW)
RAC Rescue Helicopters
- 2 Helicopter Bases (1 within Operational Area)
- 2 Rescue Helicopters (1 within Operational Area)
WA Hospital Emergency Management
- 14 Health Response Teams (NEF)
Fleet Overview
Dispatch Protocols
The St John Ambulance State Operations Centre uses ProQA and MPDS for their ambulance dispatch. The base MPDS codes and sub categories have been implemented into this Operations Centre. St John Ambulance utilizes 4 levels to prioritise emergency calls which have been implemented into the dispatch. Lastly additional categories have been added for scaling up to declare emergencies as indicated under the Emergency Management Act 2005 or for deployment of Health Response Teams.
Health Response Teams
Within the operational area of the Metropolitan Ambulance Service exist a total of 14 Health Response Teams (HRT). A Health Response Team can be called upon in exceptional circumstances. Often HRT’s are mobilized in case of a disaster to augment and improve the pre-hospital response capabilities. They may also be called on scene to perform specialized procedures, such as field amputations. An HRT may not be deployed without appointing an HRT Health Commander (which can also be deployed in case of a large incident). Large (tertiary) hospitals can deploy a large team consisting of 2 doctors and 3 or 4 nurses, while general hospitals can each deploy a single team of 1 doctor and 2 nurses. A large team is indicated in the callsign by A1 and A2 (two vehicles) or B1 and B2 (2 vehicles), which can of course also be dispatched separately. A small team is indicated in the callsign by C1 (one vehicle). The B-team consists of pediatric doctors and nurses from Perth Children's Hospital.
Mass Casualty Incidents
A Mass Casualty Incident (MCI) is a prime example of a situation where one or more HRT’s may be deployed. Additionally St John Ambulance possesses two specialized Emergency Support Vehicles that carry special equipment for MCI’s. Each ESV provides units on scene with a field hospital, as well as equipment and supplies to treat up to 40 casualties. As a result ESV’s also provides a suitable base of operations for HRT’s to work or deploy from.
Abbreviations used
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The Western Australia Metropolitan Ambulance Service covers the Perth Metropolitan Area as well as the City of Mandurah. It is home to a population of well over 2 million people and covers a land area of roughly 3400 square kilometres. St John Ambulance is the sole state contracted ambulance service provider in Western Australia.
Play ID 79815
Operational Area
~3400 km2
>2.2 million people
>900 POI’s
>265.000 responses per year (emergency & non-emergency)
Health Services
General Health Services
14 Hospitals
10 Emergency Departments
1 Specialized Children’s Hospital
Mental Health Services
3 Specialized Mental Health Institutions
8 Hospitals with Specialized Mental Health Wards
Emergency Medical Service Providers
St John Ambulance Western Australia
- 30 Depots
- 84 Emergency Ambulances (RTW/NAW)
- 45 Patient Transfer Ambulances (KTW)
- 2 Complex Patient Transport Ambulances (NAW)
- 8 Clinical Support Paramedics (NEF)
- 4 Area Managers (NEF)
- 2 Mass Casualty Incident Response Vehicles (NEF)
- 1 Special Operations Response Vehicle (NEF)
Newborn Emergency Transport Service Western Australia (NETS WA)
- 1 Depot
- 2 Mobile Intensive Care Ambulances for Babies (NAW)
RAC Rescue Helicopters
- 2 Helicopter Bases (1 within Operational Area)
- 2 Rescue Helicopters (1 within Operational Area)
WA Hospital Emergency Management
- 14 Health Response Teams (NEF)
Fleet Overview
Dispatch Protocols
The St John Ambulance State Operations Centre uses ProQA and MPDS for their ambulance dispatch. The base MPDS codes and sub categories have been implemented into this Operations Centre. St John Ambulance utilizes 4 levels to prioritise emergency calls which have been implemented into the dispatch. Lastly additional categories have been added for scaling up to declare emergencies as indicated under the Emergency Management Act 2005 or for deployment of Health Response Teams.
Health Response Teams
Within the operational area of the Metropolitan Ambulance Service exist a total of 14 Health Response Teams (HRT). A Health Response Team can be called upon in exceptional circumstances. Often HRT’s are mobilized in case of a disaster to augment and improve the pre-hospital response capabilities. They may also be called on scene to perform specialized procedures, such as field amputations. An HRT may not be deployed without appointing an HRT Health Commander (which can also be deployed in case of a large incident). Large (tertiary) hospitals can deploy a large team consisting of 2 doctors and 3 or 4 nurses, while general hospitals can each deploy a single team of 1 doctor and 2 nurses. A large team is indicated in the callsign by A1 and A2 (two vehicles) or B1 and B2 (2 vehicles), which can of course also be dispatched separately. A small team is indicated in the callsign by C1 (one vehicle). The B-team consists of pediatric doctors and nurses from Perth Children's Hospital.
Mass Casualty Incidents
A Mass Casualty Incident (MCI) is a prime example of a situation where one or more HRT’s may be deployed. Additionally St John Ambulance possesses two specialized Emergency Support Vehicles that carry special equipment for MCI’s. Each ESV provides units on scene with a field hospital, as well as equipment and supplies to treat up to 40 casualties. As a result ESV’s also provides a suitable base of operations for HRT’s to work or deploy from.
Abbreviations used
AHS = Armadale Health Service
CAS = Country Ambulance Service
ESV = Emergency Support Vehicle
CCP = Critical Care Paramedic
CP = Community Paramedic
CSP = Clinical Support Paramedic
CPTV = Complex Patient Transport Vehicle
FSH = Fiona Stanley Hospital
HRT = Health Response Team
JHC = Joondalup Health Campus
KEMH = King Edward Memorial Hospital
MAS = Metropolitan Ambulance Service
MCI = Mass Casualty Incident
MHC = Midland Health Campus
PCH = Perth Children's Hospital
PHC = Peel Health Campus
RGH = Rockingham General Hospital
RPH = Royal Perth Hospital
SCGH = Sir Charles Gairdner Hospital
SJA = St John Ambulance
SOP = Special Operations Paramedic
WA = Western Australia
CAS = Country Ambulance Service
ESV = Emergency Support Vehicle
CCP = Critical Care Paramedic
CP = Community Paramedic
CSP = Clinical Support Paramedic
CPTV = Complex Patient Transport Vehicle
FSH = Fiona Stanley Hospital
HRT = Health Response Team
JHC = Joondalup Health Campus
KEMH = King Edward Memorial Hospital
MAS = Metropolitan Ambulance Service
MCI = Mass Casualty Incident
MHC = Midland Health Campus
PCH = Perth Children's Hospital
PHC = Peel Health Campus
RGH = Rockingham General Hospital
RPH = Royal Perth Hospital
SCGH = Sir Charles Gairdner Hospital
SJA = St John Ambulance
SOP = Special Operations Paramedic
WA = Western Australia
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